Welcome to the HealthVise website (the "Site"). These terms and conditions ("Terms") govern your use of the Site and the services offered by HealthVise ("HealthVise," "we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.
1. Acceptance of Terms By accessing and using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. HealthVise reserves the right to update, change, or replace any part of these Terms by posting updates and/or changes on the Site. It is your responsibility to check this page periodically for changes. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes..
2. Services HealthVise is dedicated to providing a range of services aimed at enhancing your healthcare experience. These services include:.
2.1 Video Consultation Services Our video consultation services connect you with local pharmacists, referred to as "practitioners" throughout these terms and conditions. During these video consultations, practitioners may offer the following:
Diagnosis: Practitioners may provide assessments based on the information you share during the video consultation.
Recommendations: You can receive guidance and advice on various health-related concerns, including medication management, lifestyle modifications, and wellness strategies.
Treatment: Practitioners may suggest non-prescription treatments and interventions to address your health needs.
Prescriptions: In certain cases, practitioners may prescribe medications as deemed appropriate for your condition. It is important to note that not all conditions may be suitable for online prescription, and practitioners will use their discretion to determine the appropriateness of such recommendations.
Referrals: If necessary, practitioners may recommend consulting with other healthcare professionals or specialists for further evaluation or treatment.
2.2 Additional Services
In addition to video consultations, HealthVise may offer other services, including:
Medication Management: Assistance in understanding and managing your medications, including potential interactions and side effects.
Health Information Resources: Access to educational materials and resources to empower you with information about various health conditions and wellness practices.
Notification Services: Receive updates and reminders related to your health, appointments, and prescribed medications.
HealthVise reserves the right to expand, modify, or discontinue any part of the services at any time without prior notice. It's important to recognize that the services provided are not intended to replace traditional in-person healthcare but rather complement it. Please be aware that while practitioners strive to provide accurate and helpful information, the video consultation services are not a substitute for professional medical advice, diagnosis, or treatment. It is essential to consult with an in-person healthcare professional for a comprehensive evaluation of your health.
By utilizing our services, you acknowledge and agree to the terms outlined herein and understand the limitations of remote consultations in providing healthcare services.
3. Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which can be found
here. By using the Site, you consent to the terms of the Privacy Policy.
4. User Accounts
In order to access certain features of the Site, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to accept responsibility for all activities that occur under your account.
5. Intellectual Property The content on the Site, including text, graphics, logos, images, and software, is the property of HealthVise or its partners and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without the express written consent of HealthVise.
6. Disclaimer of Warranties
The Site and its content are provided "as is" and "as available" without any warranties of any kind, either express or implied. HealthVise disclaims all warranties, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
7. Limitation of Liability HealthVise shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) your access to or use of or inability to access or use the Site; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruptions or cessation of transmission to or from the Site.
8. Governing Law These Terms are governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.
Contact Information: HealthVise Ltd
50 Grosvenor Hill, London W1K 3QT